Responsible Gambling
[Your company name] offers clients a range of options to help them gamble responsibly.

Self Exclusion
[Your company name] offers the option for a client to suspend or close their account until a date of their choosing, during which time it will not be possible for the account to be re-opened. This option is found in the my account section of the [Your company name] website when a client is logged in.

Self Imposed Deposit and Bet Limits
As well as the option of choosing self-exclusion, [Your company name] offers the option for a client to set any or all of the following four limitations:
  • Maximum bet size that can be placed.
  • Maximum weekly deposit limit.
  • Maximum session time before being logged out.
  • Maximum session spend before being logged out.
These options are found in the my account section of the [Your company name] website when a client is logged in.

Advice
For some people gambling can become compulsive. Here is some guidance that can help keep your gaming recreational:

Betting should be for entertainment, not a way of making money.
Do not chase your losses.
Only bet what you can afford to lose.
Keep track of the time and amount you spend gambling ([Your company name] provides a full deposit, Withdrawal and bettingtransaction history).
Consider using [Your company name]’s self-exclusion option.
If you need to discuss your problem gambling then contact GamCare.

GamCare
GamCare offers confidential telephone support and counselling for problem gambling. GamCare is a registered charity. You can contact GamCare via their website or their UK helpline on 0845 6000 133.

Problem Gambling
If you are concerned that you, or someone you know, has a gambling problem then GamCare advises you consider the following questions. The more you answer yes, the more likely you have a gambling dependency that needs addressing:

Do you stay away from work, college or school to gamble?
Do you gamble to escape from a boring or unhappy life?
When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible?
Do you gamble until your last penny is gone, even the fare home or the cost of a cup of tea?
Have you ever lied to cover up the amount of money or time you have spent gambling?
Have others ever criticised your gambling?
Have you lost interest in your family, friends or hobbies?
After losing, do you feel you must try and win back your losses as soon as possible?
Do arguments, frustrations or disappointments make you want to gamble?
Do you feel depressed or even suicidal because of your gambling?

Under Age Gambling & Parental Controls
As detailed in our Rules section, no person under the age of 18 may gamble on this site. We have a range of age verification measures to help enforce this.

[Your company name] reserves the right to ask for proof of age and to undertake a search with a third party to verify that you are 18 or over. Client accounts could be suspended until sufficient age verification is provided. The legal age for betting can vary according to jurisdiction and we advise that you make yourself aware of and abide by the laws in your country.

If people under the age of 18 have access to your computer we would ask that you keep your username and password confidential at all times to avoid the potential for misuse. There are software applications available that parents or guardians can use to monitor or restrict access to the Internet. For example, Net Nanny protects children from inappropriate web content and Cybersitter software allows parents to choose which sites to block.